Makeaholic | Refund Policy

Refund Policy

At Makeaholic, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our refund policy below.

Returns

You can request a return within 14 days of receiving your order.
Items must be unused and in their original packaging.
To initiate a return, please contact us through our contact form.
Buyers are responsible for return shipping costs unless the item is faulty.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and the amount will be returned to your original payment method within 7-10 business days.
Shipping costs are non-refundable unless the return is due to a faulty item.

Exchanges

We only replace items if they are defective or damaged upon arrival.
If you need an exchange for the same item, please contact us.

Exceptions

Some items cannot be returned or refunded, including:

Custom-made or bespoke items.
Personalized products.
Gift cards.

If you have any questions about our refund policy, please contact us through our contact form.